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Effective Cleaning Processes for Cleaning Supervisors and Inspectors

Cleaning Inspections measure a building’s cleanliness and the effectiveness of the Cleaning Provider’s cleaning process control which is part of the routine duties of a Cleaning Supervisor. Contractually agreed cleaning audits serve a different purpose; they assess the conformance of a building’s cleanliness with contractually pre-agreed specifications and outcomes. In-house and/or third party auditors are expected to become a norm of Outcome-based Facilities Management & Maintenance contracts.

The course will impart the knowledge and skills for a Cleaning Supervisor and Inspector to undertake routine checks, recognise cleaning process failures and proactively address them.

Cleaning Processes & Cleaning Fundamentals

  • Facilities Management (FM) & Cleaning Link
  • Organisation of Cleaning Services
  • Cleaning Methods/Cleaning Equipment/Chemicals
  • Cleaning Standards: Singapore & International


Cleaning Horizontal Surfaces

  • Hard floor Finishes
  • Soft Floor Finishes


Cleaning Vertical Surfaces

  • Tiled Surfaces
  • Glass Surfaces
  • Mirrors


Cleaning Overhead Surfaces & Fittings

  • Ceilings
  • Fans & Light Fittings


Cleaning Common Areas

  • Walkways
  • Toilets & Restrooms
  • Stairs & Balustrading


Cleaning Performance Assessment

  • Prescriptive vs. Performance-Based Specifications
  • Managing Cleaning Performance Delivery
Tamilselvan S/O A Paspathy, ACTA
Tamil has been conducting training and assessment of NSRS / WSQ courses for the commercial and residential cleaning industry for over 20 years and was the trainer for a similar course conducted for SMRT Trains.


Dr Quah Lee Kiang FRICS

Dr Quah is the Director of the Real Estate & Construction Centre and the Real Estate & Construction Academy in Singapore. She has extensive regional and international experience in Project and Facilities Management & Maintenance research, advice and academia.

Dr Quah led the EU funded project BE4213 Condition Assessment and Maintenance Strategies for Buildings and Building Components, which among other things, sought to develop an objective building condition assessment system. This project formed part of ongoing research over the last 20 years which culminated in Dutch Standard NEN 2767 on Condition Assessment of Buildings, believed to be a ‘world first’.

Dr Quah’s professional and research affiliations include being Coordinator of the International Council for Research and Innovation in Building and Construction (CIB) Working Commission 70 on Facilities Management and Maintenance for a decade and past President of the Chartered Institute of Building Singapore Centre. She was also a member of the Royal Institution of Chartered Surveyors (RICS) Asia Board, Singapore Board and Asia Pacific Sustainability Board.

Dr Quah was conferred an Honorary Fellow by Oxford Brookes University for her work in real estate and construction education and the unusual impact her career has had on this particular academic field in Asia.

Option 1 (Face-to-Face)Venue: #04-08 Devan Nair Institute for Employment & Employability
80 Jurong East St 21, Singapore 609607


Classroom-Based and Practical Demonstrations of Cleaning Processes & Outcomes

$615 nett per person.

The course will benefit those who have a vested interest in buildings including:

  • Developers
  • Building Owners
  • Government Officials
  • Architects
  • Engineers
  • Project Managers
  • Quantity Surveyors
  • Contractors/Sub-Contractors/Suppliers
  • Property Managers
  • Facilities Managers
  • Maintenance Managers
  • Management Corporations
  • Town Councils
  • and Others

Cancellations made one week before the scheduled commencement date of the course will be subjected to an administrative fee of $100.00. The full fee of $615.00 will be payable thereafter for any cancellation; substitutions can be made at any time.

Mr Ken Chew
Tel: 6563 4166
Fax: 6563 4156 

It may be necessary for reasons beyond RECC’s control, to change the content and timing of the programme and the identity of the course leader/s.

1 Day Training Course

2nd Run

Effective Cleaning Processes for Cleaning Supervisors and Inspectors

$615.00 / person

Course Date & Venue:

Friday 16 Feb 2024

Course Objectives

The course will impart the knowledge and skills for a Cleaning Supervisor and Inspector to undertake routine checks, recognise cleaning process failures and proactively address them.

Number of Participants: