| NEW | 1-DAY TRAINING COURSE |
LEADERSHIP AND COACHING SKILLS FOR FACILITIES MANAGEMENT
“Leadership is the Art of Accomplishing more than the Science of Management says is Possible.” General Colin Powell
COURSE OBJECTIVES
This course provides aspiring leaders and leaders with a case-based approach to develop and enhance their knowledge and skills to lead teams to manage the increasing multi-faceted demands of Facilities Management (FM) services and work.
COURSE PROGRAMME (9.00 am – 6.00 pm)
- Traits of a Successful 21st Century FM Leader
- Skills Mastery: Technical, Service, Organisational, Managerial
- Personal: Passionate, Committed, Confident, Optimistic, Charismatic, Energetic, Ethical
- Interpersonal: Gravitating, Inspiring, Influential, Persuasive, Trusted
- Style: Visionary, Focussed, Systematic, Creative, Original, Innovative, Flexible, Adaptable
- Leadership Styles
- Directing
- Supporting
- Coaching
- Delegating
- Situational Leadership
- Concept: No Best Style
- Principles: How It Works
- Skills: Diagnostic, Flexibility, Partnering for Performance
- Leadership & Coaching
- Purpose & Principles
- Coaching & Mentoring Models
- Dos and Don’ts
- Collaborative Coaching: GROW Model
- Leadership & Influencing
- Understanding the Power & Purpose
- How to Do It:
- Presence
- Voice
- Partnering
- Leadership & Persuasion
- Understanding the Power & Purpose
- How to Do It:
- Communicating Clearly
- Effective Preparation
- Confidence & Clarity
- FM Leaders: Case-Based Learning
- Forced to do More with Less
- Beating All Odds
- FM Vision in a Decade
COURSE LEADERS
Dr. Quah Lee Kiang
Dr Quah is the Director of the Real Estate & Construction Centre and the Real Estate & ConstructionAcademyin Singapore. She has extensive regional and international experience in Project and Facilities Management & Maintenance research, advice and academia. Her professional affiliations include being past President of the Chartered Institute of Building Singapore Centre, Member of the Royal Institution of Chartered Surveyors (RICS) Asia Board, Singapore Board and Asia Pacific Sustainability Board. Dr Quah is currently Chairperson of the Sustainability Committee in the International Facility Management Association (IFMA) Singapore Chapter.
COURSE DATE AND VENUE
TBC
COURSE DELIVERY
Option 1 (Face-to-Face)
Venue: Unit #04-08, Devan Nair Institute for Employment & Employability
80 Jurong East St 21, Singapore 609607
Option 2 (Live Streaming via RECC Elearning Portal)
Username and password will be assigned on receipt of registration and course fees
COURSE FEES & FUNDING SUPPORT
$615 nett per person. Course fees includes full colour course documentation and refreshments at tea breaks.
RECC is pleased to inform that course fee funding of $112.50 per person is available from e2i, subject to terms and conditions being met. Please enquire for further details.
WHO SHOULD ATTEND
The course will benefit those who have a vested interest in buildings including:
- Developers
- Building Owners
- Government Officials
- Architects
- Engineers
- Project Managers
- Quantity Surveyors
- Contractors/Sub-Contractors/Suppliers
- Property Managers
- Facilities Managers
- Maintenance Managers
- Management Corporations
- Town Councils
- and Others
CANCELLATIONS
Cancellations made one week before the scheduled commencement date of the course will be subjected to an administrative fee of $100.00. The full fee of $615.00 will be payable thereafter for any cancellation; substitutions can be made at any time.
COURSE ENQUIRIES AND REGISTRATIONS
Mr Ken Chew
Tel: 6563 4166
Fax: 6563 4156
E-mail: exectrg@recc.com.sg
PLEASE NOTE
It may be necessary for reasons beyond RECC’s control, to change the content and timing of the programme and the identity of the course leader/s.
