1-DAY TRAINING COURSE 28 SEPTEMBER 2010

PE Board Accredited: 8 PDUs

COURSE BACKGROUND

Facilities Management (FM) remains a term, which eludes precise or consensus definition. Nonetheless it has emerged in the modern business economy as a key strategy for developing and sustaining competitive advantage. Despite frequent references to it being a non-core activity, facilities and facilities occupation costs often represent a significant proportion of an organisation's balance sheet, second only to staff costs.

Recent developments in information technology and business organisations have raised questions about the traditional approaches to the management and maintenance of buildings. Traditional building maintenance systems and techniques are also changing; the interface between them and the emerging discipline of FM are still evolving. These developments mandate an understanding of the changing relationship between the physical entity of the work and organisational environment and challenge both the operational nature of property maintenance and longer-term maintenance and refurbishment strategies.

Property, facilities and building maintenance managers, and business planners will need to examine and comprehend the complex issues confronting facilities management and maintenance and reflect on them in pursuit of efficient building management to support organisational activities and lowering of building occupation costs.

COURSE OBJECTIVES

The specific objectives of the course are to:

• Physical Environment Supporting Organisational-Workplace Function and Culture
• Management of Buildings and Facilities in Changing Times
• Concepts Underpinning Facilities Management and Maintenance
• Facilities Management and Maintenance Work Execution Models
• Change Drivers in Maintenance and Tools for Maintenance Prioritisation
• Facilities Management and Maintenance Outsourcing Trends and Models
• Basic Techniques of Post Occupancy Evaluation

COURSE PROGRAMME (8.30 am – 5.30 pm)

1. Defining Facilities Management & Maintenance

• Facilities Management & Maintenance (FM & M) Developments
• Facilities: A Business Resource & Factor of Production
• FM & Maintenance: A Business-Technical Support Service
• FM & Maintenance: Scope, Role & Required Skills
• FM & Maintenance: Challenges & Innovation

2. Culture, Buildings & Organisations

• Culture & Buildings
• Organisational Culture
• Workplace & Culture

3. The Physical Environment

• Change & Buildings
• Space & Use of Space
• Flexibility, Cost & Utility

4. Building Maintenance: Concepts and Change

• Introducing Facilities/Building Maintenance
• The Maintenance Concept
• Change Drivers in Maintenance
• Tenability of Traditional Approach

5. Prioritising & Outsourcing Maintenance

• Need for Prioritisation
• Tools for Prioritisation & Implementation: Inspection Standardisation-NEN 2767
• Outsourcing Maintenance

6. Assessing Building Performance

• Post-Occupancy Evaluation (POE)
• POE Process Model & Setting Performance Criteria

COURSE LEADERS

Dr Quah Lee Kiang
Dr Quah is the Director of the Real Estate and Construction Centre in Singapore and Malaysia. She is a second-generation builder with extensive regional and international experience in Project and Facilities Management & Maintenance research, advice and academia. Her professional and research affiliations include being Coordinator of the International Council for Research and Innovation in Building and Construction (CIB) Working Commission 70 on Facilities Management and Maintenance and past President of the Chartered Institute of Building Singapore Centre. She was conferred an Honorary Fellow by Oxford Brookes University for her work in real estate and construction education and the unusual impact her career has had on this particular academic field in Asia.

COURSE DATE AND VENUE

Tuesday, 28 September 2010
Training Lab C.303, Block C Level 3, Employment & Employability Institute
141 Redhill Road, Singapore 158828

COURSE FEES

The course fee of $595.00 includes course documentation and refreshments at breaks. A group discount of 10% will apply for three or more delegates from the same organisation. SDF applications can be made on a case-by-case basis; please call SDF for details.

COURSE ACCREDITATION AND CERTIFICATE OF ATTENDENCE

The course has been approved for 8 PDU units under the PE Board Continuing Professional Development programme. Attendance certificates will be issued; they may also be suitable for meeting the CPD requirements of other relevant professional bodies not operating a CPD course accreditation system.

WHO SHOULD ATTEND

The course will benefit those who have a vested interest in buildings including:

• Developers
• Building Owners
• Government Officials
• Architects
• Engineers
• Project Managers
• Quantity Surveyors
• Contractors/Sub-Contractors/Suppliers
• Property Managers
• Facilities Managers
• Maintenance Managers
• Management Corporations
• Town Councils
• and Others

CANCELLATIONS

Cancellations made later than 1 week before the commencement of the course will be subjected to an administrative fee of $100.00. Substitutions can be made at any time.

COURSE ENQUIRIES AND REGISTRATIONS

Mr Ken Chew
Tel:  6474 7442   Fax: 6474 7443   E-mail: recc@pacific.net.sg

Download Registration Form

PLEASE NOTE

It may be necessary for reasons beyond RECC’s control, to change the content and timing of the programme and the identity of the course leader/s.