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1-DAY TRAINING COURSE
13 JANUARY 2012 |
FACILITIES MANAGEMENT & MAINTENANCE
Managing and Adapting to Change |
PE Board Accredited: 7 PDUs
COURSE BACKGROUND
Facilities Management (FM) remains a term, which eludes precise or consensus definition. Nonetheless it has emerged in the modern business economy as a key strategy for developing and sustaining competitive advantage. Despite frequent references to it being a non-core activity, facilities and facilities occupation costs often represent a significant proportion of an organisation's balance sheet, second only to staff costs.
Recent developments in information technology and business organisations have raised questions about the traditional approaches to the management and maintenance of buildings. Traditional building maintenance systems and techniques are also changing; the interface between them and the emerging discipline of FM are still evolving. These developments mandate an understanding of the changing relationship between the physical entity of the work and organisational environment and challenge both the operational nature of property maintenance and longer-term maintenance and refurbishment strategies.
Property, facilities and building maintenance managers, and business planners will need to examine and comprehend the complex issues confronting facilities management and maintenance and reflect on them in pursuit of efficient building management to support organisational activities and lowering of building occupation costs.
COURSE OBJECTIVES
The specific objectives of the course are to:
- Physical Environment Supporting Organisational-Workplace Function and Culture
- Management of Buildings and Facilities in Changing Times
- Concepts Underpinning Facilities Management and Maintenance
- Facilities Management and Maintenance Work Execution Models
- Change Drivers in Maintenance and Tools for Maintenance Prioritisation
- Facilities Management and Maintenance Outsourcing Trends and Models
- Basic Techniques of Post Occupancy Evaluation
COURSE PROGRAMME (8.30 am – 5.30 pm)
1. Defining Facilities Management & Maintenance
- Facilities Management & Maintenance (FM & M) Developments
- Facilities: A Business Resource & Factor of Production
- FM & Maintenance: A Business-Technical Support Service
- FM & Maintenance: Scope, Role & Required Skills
- FM & Maintenance: Challenges & Innovation
2. Culture, Buildings & Organisations
- Culture & Buildings
- Organisational Culture
- Workplace & Culture
3. The Physical Environment
- Change & Buildings
- Space & Use of Space
- Flexibility, Cost & Utility
4. Building Maintenance: Concepts and Change
- Introducing Facilities/Building Maintenance
- The Maintenance Concept
- Change Drivers in Maintenance
- Tenability of Traditional Approach
5. Prioritising & Outsourcing Maintenance
- Need for Prioritisation
- Tools for Prioritisation & Implementation: Inspection Standardisation-NEN 2767
- Outsourcing Maintenance
6. Assessing Building Performance
- Post-Occupancy Evaluation (POE)
- POE Process Model & Setting Performance Criteria
COURSE LEADERS
Dr Quah Lee Kiang MRICS
Dr Quah is the Director of the Real Estate and Construction Centre
& the Real Estate & Construction Academy in Singapore. She
has extensive regional and international experience in Project and
Facilities Management & Maintenance research, advice and academia.
Dr Quah led the EU funded project BE4213 Condition Assessment and
Maintenance Strategies for Buildings and Building Components, which
among other things, sought to develop an objective building condition
assessment system. This project formed part of ongoing research
over the last 20 years which culminated in Dutch Standard NEN 2767
on Condition Assessment of Buildings, believed to be a ‘world
first’.
Dr Quah’s professional and research affiliations include
being Coordinator of the International Council for Research and
Innovation in Building and Construction (CIB) Working Commission
70 on Facilities Management and Maintenance from 1990-2000 and past
President of the Chartered Institute of Building Singapore Centre
for two terms. She is also a member of both the Royal Institution
of Chartered Surveyors (RICS) Asia and Singapore Board. Dr Quah
was conferred an Honorary Fellow by Oxford Brookes University for
her work in real estate and construction education and the unusual
impact her career has had on this particular academic field in Asia.
COURSE DATE AND VENUE
Friday, 13 January 2012
Training Lab C.303, Block C Level 3, Employment & Employability
Institute
141 Redhill Road, Singapore 158828
COURSE FEES
The course fee of $595.00 includes course documentation and refreshments
at breaks. A group discount of 10% will apply for three or more
delegates from the same organisation.
COURSE ACCREDITATION AND CERTIFICATE OF ATTENDENCE
The course has been approved for 7 PDU units under the PE Board
Continuing Professional Development programme. Attendance certificates
will be issued; they may also be suitable for meeting the CPD requirements
of other relevant professional bodies not operating a CPD course
accreditation system.
WHO SHOULD ATTEND
The course will benefit those who have a vested interest in buildings including:
- Developers
- Building Owners
- Government Officials
- Architects
- Engineers
- Project Managers
- Quantity Surveyors
- Contractors/Sub-Contractors/Suppliers
- Property Managers
- Facilities Managers
- Maintenance Managers
- Management Corporations
- Town Councils
- and Others
CANCELLATIONS
Cancellations made later than 1 week before the commencement of
the course will be subjected to an administrative fee of $100.00.
Substitutions can be made at any time.
COURSE ENQUIRIES AND REGISTRATIONS
Mr Ken Chew
Tel: 6474 7442 Fax: 6474 2724 E-mail: recc@pacific.net.sg
Download Registration Form
PLEASE NOTE
It may be necessary for reasons beyond RECC’s control, to change the content and timing of the programme and the identity of the course leader/s.
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