Celebrating over 20 years of Built Environment Education, Research & Advice

Devan Nair Institute for Employment & Employability

80 Jurong East Street 21
#04-08, Singapore 609607
Tel: (65) 6563 4166
Fax: (65) 6563 4156
Email: enquiry@recc.com.sg

Executive Training Courses



“None of Us is as Smart as All of Us.”   
Japanese Proverb


The course will use a case-based approach to imbue mindsets and impart the knowledge and skills to work effectively in intra and inter-organisational teams to deliver the multi-disciplinary demands of Property & Facilities Management services and work.

COURSE PROGRAMME (9.00 am – 6.00 pm)

  • Individual, Group and Teamwork
    • Individual & Work Outcome
    • Groups & Group Work Outcomes
    • Teams & Teamwork Outcomes
  • Traits of Effective Teams
    • Good Communication & Social Interaction
    • Dependent & Yet Independent
    • Individual & Team Accountability & Responsibility
    • Shared Goals & Team Processing
    • Dispute Resolution Process
  • Barries to Effective Teamwork
    • Cultural
    • Individual
    • Task Requirements
    • Physical: Size & Geographical 
  • Leadership & Coaching
    • Purpose & Principles
    • Coaching & Mentoring Models
    • Dos and Don’ts
    • Collaborative Coaching: GROW Model 
  • Forming Effective Teams
    • Understanding the Power & Purpose
    • Stages
      - Forming: Defining Purpose & Goal
      - Storming: Working Together / Power Struggle / Dealing with Conflicts
      - Forming: Defining Purpose & Goal
      - Performing: Achieving Trust & Teamwork
    • Critical Factors for Strong Teams:
      - Team Goals
      - Team Structure
      - Forming: Defining Purpose & Goal
      - Roles of Team Members: Leaders & Followers
      - Timeline Consensus
  • Solving Problems as a Team
    • The Six Thinking Hats
    • Encouraging Brainstorming
    • Building Consensus
  • FM Case-Based Learning
    • Case: Embarking on a FM Service Contract Overseas 
    •  Encouraging Teamwork
      -  Some Things to Do
      -  Some Things to Avoid
      -  Some Things to Consider


Wong Tuck Wah

Mr Wong is an Associate Faculty with UniSIM and an ACTA certified facilitator with more than 30 years of experience in working with people across all levels, from Board to Rank and File. He has held senior positions in Government and was formerly Chief Operating Officer of National Trades Union Congress (NTUC) Healthcare Co-operative Ltd and was responsible for facilities acquisition, management and business operations. Mr Wong sits on the panel of experts pertaining to employment relations with the Asia Productivity Organisation (APO) and has provided consultancy and facilitation services to many APO member countries.

Dr. Quah Lee Kiang

Dr Quah is the Director of the Real Estate & Construction Centre and the Real Estate & ConstructionAcademyin Singapore. She has extensive regional and international experience in Project and Facilities Management & Maintenance research, advice and academia. Her professional affiliations include being past President of the Chartered Institute of Building Singapore Centre, Member of the Royal Institution of Chartered Surveyors (RICS) Asia Board, Singapore Board and Asia Pacific Sustainability Board. Dr Quah is currently Chairperson of the Sustainability Committee in the International Facility Management Association (IFMA) Singapore Chapter.


Cancellations made one week before the scheduled commencement date of the course will be subjected to an administrative fee of $100.00. The full fee of $615.00 will be payable thereafter for any cancellation; substitutions can be made at any time.


Thursday 28 Feb 2019

Devan Nair Institute for Employment & Employability
80 Jurong East St 21, Singapore 609607


$615 nett per person. Course fees includes full colour course documentation and refreshments at tea breaks. 

For individuals, all Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses. Visit the SkillsFuture Credit website (www.skillsfuture.sg/credit) to choose from the courses available on the Training Exchange course directory. NTUC members may claim up to $250 under the Union Training Assistance Programme (UTAP). 


The course will benefit those who have a vested interest in buildings including:

  • Developers
  • Building Owners
  • Government Officials
  • Architects
  • Engineers
  • Project Managers
  • Quantity Surveyors
  • Contractors/Sub-Contractors/Suppliers
  • Property Managers
  • Facilities Managers
  • Maintenance Managers
  • Management Corporations
  • Town Councils
  • and Others


Mr Ken Chew
Tel: 6563 4166
Fax: 6563 4156 
E-mail: exectrg@recc.com.sg


It may be necessary for reasons beyond RECC’s control, to change the content and timing of the programme and the identity of the course leader/s.



Some photographs on this website are reproduced with the kind permission of Ipostudio Architects, Italy.
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