Celebrating over 20 years of Built Environment Education, Research & Advice

Devan Nair Institute for Employment & Employability

80 Jurong East Street 21
#04-08, Singapore 609607
Tel: (65) 6563 4166
Fax: (65) 6563 4156
Email: enquiry@recc.com.sg

Executive Training Courses


Strategy & Health Monitoring Framework

» Qualified for 14 PDUs by PE Board


Property assets are sizable investments; they also incur high operating cost and affect organisational performance and image. They must thus be strategically managed to ensure their functional and technical health at optimal costs to achieve the highest possible tangible and non-tangible returns from them.

Central to the management strategy is maintenance of asset health and delivery of value-add services. Achieving this mission is however increasingly challenged by inevitable cost increases due to factors such as enhanced health and safety regulations, asset ageing, more defective new buildings, sustainability requirements and rising user expectations. Maintenance budgets on the other hand continue to be trimmed on the belief that it does not significantly impact asset health and operations and longer term life cycle costs.  The consequences of insufficient maintenance funding are unfortunately not immediately visible. Attempts to quantify maintenance neglect and impact on asset health are hampered by a lack of information on asset condition and the inability to predict measureable performance and condition decline.

There is a paramount need for a standardised condition assessment system to monitor and measure asset technical condition and ageing in a consistent manner at any stage in the asset life. Guiding principles provided thereafter for delivering consistent and optimised maintenance services across all assets and asset types to meet conflicting user-technical-cost parameters will help ensure effective property asset health management outcomes.


The MasterClass will impart the knowledge, skills and tools to implement the Property Asset Health Management Strategy and Health Monitoring Framework shown below. This structured approach ensures asset functional and technical health to meet organisational-business needs and service requirements at optimal costs over service life.

                                                   Fig: Elements in Strategic Property Asset Health

Elements covered will include Asset Health Policy, Maintenance Standards and a Condition-Based/Predictive Maintenance Framework underpinned by an objective condition assessment system modelled after Dutch Standard NEN 2767-1 ‘Condition assessment built environment – Part 1: Methodology’ believed to a ‘world first’ to resolve the inevitable subjectivity in inspections. NEN 2767 forms the basis of European standard CEN TS/17385: ‘Method for condition assessment of immobile constructed assets’.


Day 1 : Strategic & Plan

9.00 am – 6.00 pm: Class Sessions

1. Property Assets & Asset Performance

  • Property Portfolio & Property Assets
  • Assets & Asset Operating Costs
  • Whole Life Asset Performance: Performance Parameters & Measures

2. Property Maintenance Systems

  • The Pathology of Building Defects
  • Traditional Maintenance Systems
  • Condition-Based-Predictive Maintenance Systems

3. Asset Health Management Policy

  • Purpose of Policy
  • Contents of Policy
  • Policy Stewardship & Implementation

4. Maintenance Standards

  • Determinants of Standards
  • Condition-Based Maintenance Norms
  • Budget Allocation: Asset & Portfolio Level

5. Condition-Based Maintenance Framework

  • Condition-Based Maintenance Process Model
  • Condition-Based Maintenance Norms
  • Budget Allocation: Asset & Portfolio Level

6. Organisational Structure for Asset Health Management

  • Strategic Level Management
  • Tactical Level Management
  • Operational Level Management

Day 2:  Implementation & Monitoring

9.00 am – 6.00 pm: Class Sessions

1. Condition Assessments & Condition Assessment Standardisation

  • Variability in Condition Assessments
  • Condition Assessment Standardisation (after NEN 2767 & CEN TS/17385)
  • Condition Scores & Maintenance Standards

2. Managing Condition Assessments

  • Condition Assessments in Asset Life
  • Organising & Executing Condition Assessments
  • Establishing & Updating a Condition-Based Asset Inventory

3. Maintenance Planning, Prioritisation & Budget Allocation

  • Long Term Maintenance Plan & Budgets
  • Annual & Short Term Maintenance Plan & Budgets
  • Maintenance Prioritisation & Budget Allocation

4. Asset Health Performance Monitoring

  • Financial Indicators
  • Technical & Sustainability Indicators
  • Service Provision Indicators

5. Performance-Based Service Procurement

  • Performance-Based vs. Prescriptive-Based Services
  • Performance-Based Maintenance Outsourcing
  • Service Provider Selection

6. Asset Health & Maintenance Information System

  • Framework for an Information System
  • Use of Information System for Asset Health Management
  • Information System Custodianship & Updating


Dr Quah Lee Kiang PhD, MSc (Maintenance Management), BSc Building, FRICS

Dr Quah is the Director of the Real Estate & Construction Centre and the Real Estate & Construction Academy in Singapore. She has extensive regional and international experience in Project and Facilities Management & Maintenance research, advice and academia. She was primarily involved in developing the Property Asset Health Management Policy for the Hong Kong Jockey Club. 

Dr Quah led the EU funded project BE4213 Condition Assessment and Maintenance Strategies for Buildings and Building Components, which among other things, sought to develop an objective building condition assessment system. This project formed part of ongoing research over the last 20 years which culminated in Dutch Standard NEN 2767-1 on Condition assessment built environment. She has contributed to Working Groups developing several Singapore Standards viz.  TR 96:2021: ‘Asset condition assessment approach in the Singapore railway industry – Permanent Way’; SS 485:2022: ‘Specification for slip resistance classification of pedestrian surface materials’ and SS 694:2023: Code of practice for the measurement of cleaning performance for commercial, residential estates and retail F&B premises.

Dr Quah’s professional and research affiliations include being Coordinator of the International Council for Research and Innovation in Building and Construction (CIB) Working Commission 70 on Facilities Management and Maintenance for a decade and past President of the Chartered Institute of Building Singapore Centre.  She was also a member of the Royal Institution of Chartered Surveyors (RICS) Asia Board, Singapore Board and Asia Pacific Sustainability Board. She is currently an appointed resource person for the Tripartite Facilities Management implementation Committee: Capability Development Taskforce and a member of the Workplace Safety and Health Council Facilities Management Committee and Industry Capability Development Committee in Singapore. 

Dr Quah was conferred an Honorary Fellow by Oxford Brookes University for her work in real estate and construction education and the unusual impact her career has had on this particular academic field in Asia.


Thursday 26 & Friday 27 Oct 2023


Option 1 (Face-to-Face)

Venue: Unit #04-08, Devan Nair Institute for Employment & Employability
80 Jurong East St 21, Singapore 609607

Option 2 (Live Streaming via RECC Elearning Portal)

Username and password will be assigned on receipt of registration and course fees


$1,250 nett per person. Course fees includes full colour course documentation and refreshments at tea breaks. 

RECC is pleased to inform that course fee funding of $225.00 per person is available from e2i, subject to terms and conditions being met. Please enquire for further details.


The course has been qualified for 14 Professional Development Units (PDUs) by PE Board in earlier runs. An application is being made for the current run.  A Certificate of Attendance reflecting this status will be issued on completion of the MasterClass.


The course will benefit those who have a vested interest in buildings including:

  • Developers
  • Property Asset Owners/Government Asset Officers
  • Architects/Engineers/Project Managers/Quantity Surveyors/Contractors
  • Asset/Property/Facilities/Maintenance Managers
  • Managing Agents
  • Management Corporations
  • Town Councils
  • Others with a Vested Interest in Property Assets


Cancellations made one week before the scheduled commencement date of the course will be subjected to an administrative fee of $100.00. The full fee will be payable thereafter for any cancellation; substitutions can be made at any time.


Mr Ken Chew / Mr Gary Law
Tel: 6563 4166
Fax: 6563 4156 
E-mail: exectrg@recc.com.sg


It may be necessary for reasons beyond RECC’s control, to change the content and timing of the programme and the identity of the MasterClass leader/s.



Some photographs on this website are reproduced with the kind permission of Ipostudio Architects, Italy.
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