BUILDING CUSTODIAN SKILLS CERTIFICATE

1.  Course Objectives
The Building Custodian Skills Certificate was developed to train and provide industry certification for Building Custodians, a new job created in the JRP-REMMI programme.

Building Custodian work is essentially a re-designed job, combining housekeeping / cleaning work with the occasional minor building services repairs/replacements and custodial checking for defects & safety hazards. This approach results in a more productive multi-skilled worker able to command wages in the range of $1,000-1,200, well above the current $750-850 Cleaner’s job.  The higher wages is expected to encourage the generally older and less educated existing Cleaning workforce to upgrade their skills, attract a younger workforce and improve retention rates in this important environmental aspect of Real Estate Management and Maintenance work.

2.  Course Overview
The training will impart multi-tasking skills: soft skills to communicate and interact with buildings users and hard skills to undertake building custodian work efficiently and effectively. The course comprises of five modules:

M1.   Residential & Commercial Bldg Cleaning

  • Residential & Commercial Building Areas
  • Workplace Safety & Health (WSH) and Environmental Issues
  • Residential & Commercial Building Cleaning: The Process

M2. Office Cleaning

  • Function of Offices
  • Workplace Safety & Health (WSH) and Environmental Issues
  • Office Cleaning
  • Restroom Cleaning

M3.   Building Upkeep & Minor Maintenance

  • Workplace Safety & Health (WSH) and Environmental Issues
  • Safe Removal and Disposal of Bulky Items & Waste
  • Upkeep of Vegetation & Plants
  • Upkeep of Building Services: Cleaning & Replacing Lights
  • Upkeep of Building Services: Clearing Sink & Gully Chokes
  • Cleaning & Touching Up Wall Paint
  • Minor Repair of Cement & Sand Screed & Plaster

M4. Custodial Checking

  • Workplace Safety & Health (WSH) and Environmental Issues
  • Recognising & Reporting Common Defects
  • Pest Sighting & Reporting
  • Recognising and Reporting Health & Safety Hazards and Nuisance
  • Recognising & Reporting Environmental Nuisance and Promoting Green Practices
  • Integrated Custodial Checking & Using a Checklist

M5.  Communications, Customer Service and Work Ethics

  • Grooming, Deportment and Etiquette
  • Listening & Talking Effectively
  • Customer Service
  • Handling Mistakes and Criticism
  • Going the Extra Mile
  • Work Ethics and Social Responsibility
  • Quality and Harmony in Work Life

3.  Entry Requirements
Building custodial work comprises mainly physical operations undertaken in various locations of the building/estate. The entry requirements to reflect the job demands are:

  • Physically fit and not colour blind
  • Able to lift objects weighing a minimum of 15kg
  • English literacy and numeracy up to at least Primary 4 level or WDA ESS WPLN 3  
  • Able to work independently and exercise self-checks of completed tasks.
4. Progression to Senior Building Custodian, Building Supervisor and Beyond
Progression and skills upgrading to a Senior Building Custodian, Building Supervisor and beyond is available via the SRP-REMMI Lifelong Learning Roadmap.

5. Course Duration

Building Custodian Skills Certificate 132 hours (3 weeks)
Custodian Cadet Skills Certificate 84 hours (10.5 days)

Custodial Checking Skills Certificate

 48 hours (6 days)

6. Course Fees & Funding Support

Course


Modules
(refer to overview above)
 Course Fee SPUR Fee
Absentee Payroll Receivable*
Worker
< 40 yrs old
Worker
> 40 yrs old with < A Lvls
Building Custodian Skills Certificate
M1, M2, M3, M4, M5
 $2,996 $299.60 $792 $897.60
Custodian Cadet Skills Certificate
 M1,M2,M3 $1,848 $184.80 $504 $571.20

Custodial Checking Skills Certificate

 M4,M5 $1,148 $114.80 $288 $326.40
* For employers only

For information on SPUR funding for Employers, please click here.
For information on SPUR funding for Workers, please click here.

7. Course Schedule
The 23rd intake of the Building Custodian Skills Certificate will be conducted from 19 Apr - 8 May 2010. Please e-mail Ken Chew (Corporate Training & Industry Development Manager) for a more detailed schedule.

8. Any Other Enquiries
Please call 64747442 or e-mail: recc@pacific.net.sg


Copyright © 2007, Real Estate & Construction Centre. E-mail: recc@pacific.net.sg